At KING OFFER, we strive to provide high-quality digital products, including software, eBooks, media files, courses, and marketing resources. Please read our refund and returns policy carefully before making a purchase.
1. Digital Products (Non-Refundable)
Due to the nature of digital products, all sales are final. Once a product has been purchased and delivered (via download, email, or account access), we generally cannot offer refunds or returns.
2. Exceptions to No-Refund Policy
Refunds may be considered only in the following situations:
- Duplicate Purchase: If you accidentally purchased the same product more than once.
- Technical Issues: If the product is corrupted, defective, or cannot be accessed/downloaded due to an error on our side.
- Incorrect Product: If you received the wrong product compared to what you ordered.
In such cases, you must contact us within 7 days of purchase, providing proof of the issue (e.g., order number, screenshots, error details).
3. Refund Process
If your request is approved:
- Refunds will be processed back to your original payment method.
- Processing time may vary depending on your payment provider (typically 5–10 business days).
4. No Refund Situations
Refunds will not be granted in the following cases:
- Change of mind after purchase.
- Product not meeting your expectations if it was described correctly on our website.
- Inability to operate the product due to lack of technical knowledge or incompatible devices/software.
- Failure to download/access the product due to issues outside our control (e.g., poor internet connection, device restrictions).
5. Subscription-Based Products (if applicable)
For subscription services (e.g., memberships, ongoing access to digital content):
- You may cancel your subscription at any time, but fees already paid are non-refundable.
- Access will remain available until the end of your current billing period.
6. Contact Us
If you have questions about this Refund & Returns Policy or believe you qualify for a refund, please contact us at:
King Offer
Email: info@resellrightsstore.com